Yada yada is defined as:

“boring or empty talk (listening to a lot of yada yada about the economy) often used interjectionally especially in recounting words regarded as too dull or predictable to be worth repeating” (Merriam-Webster)

or …
the fine print found at the end of contracts, proposals, legal documents and other papers that we all should probably read instead of skipping over.

The yada yada here is the Terms and Conditions for all courses offered, fees charged and payments received. Aka, the fine print.

Terms & conditions:


All course charges and/or fees are payable by cash, check or credit card and are due no later than the day of the course prior to the start of the course unless other payment arrangements have been made in advance. Checks should be made payable to Coastal CPR & First Aid, LLC.

No course certifying cards will be issued until course payment is received and clears our financial institution.

Any bounced check charges will be passed along to the signer of the payment that bounced. The course certifying card will not be issued until all charges are paid.

On-site course charges paid by credit card will be assessed a 2.8% credit processing fee.


I understand that sometimes things happen and you may need to cancel a full course or individual course registration. Pre-paid individual classroom course registrations will be refunded at 90% if cancelled 2 days or more before the course date and if the course is still held as scheduled with a minimum attendance at the course.  I am unable to refund the credit card processing fees, but will refund the balance. Blended course registrations will receive a 50% refund unless the online course link has not been activated. Once an online course key has been activated I am unable to re-issue it and cannot refund you for it. On-site classroom courses that are cancelled a minimum of two weeks before the course will have their course charge refunded, minus any credit card processing fees. Cancellations (without rescheduling) made less than 2 weeks prior to the course will be refunded at 75%. Every effort to reschedule the course will be made. If course keys have been issued for an online course only those which have not been activated will be refunded.

Please note that if any specialized supplies, equipment, or course keys that have been purchased for your course, the cost of said supplies, equipment or keys will be deducted from any refund.

If you are ill – please do not come to class. I will happily reschedule you!

No Show at class

It makes me sad when someone registers for a class, and then doesn’t show up. It is an inconvenience to the rest of the class because we’ll often end up starting late because we’re waiting for one last person that we’re hoping will come dashing through the door. It is also an inconvenience for me because I had to order, and pay for, the supplies or books needed for the number of participants registered for the course. Thus I do not offer refunds for no-shows. That said, if you have a verifiably good reason I will gladly reschedule you to my next class.

Mailing materials

The option to mail books or course materials before a course is offered at a fee which is equal to roughly the cost of postage, paypal charges if applicable and rounding up which offsets my time to take the materials to the post office. In general the cost to mail a book is about $4.00


Prices quoted are valid for up to 30 days after submitted. I reserve the right to adjust the course charge if there is a change in the cost of course supplies and/or shipping or if the number of attendees to the course increases or decreases. A full explanation of course charges can be provided for you.


Course payment is due on the day of the class. An invoice will be send out a week or more before the class. If your organization must submit the invoice for payment, the courses payment is due no later than 15 days after the course is held. Payments received later than 15 days but no more than 30 days will be subject to a surcharge of no less than 10% of the total course charge. Payments received after 30 days will be subject to a 15% surcharge. No course certifying cards will be issued until course payment is received and clears our financial institution. I dislike adding late fees, however I am adding on any late charges I may be paying for the purchase of the supplies for your class. Credit invoices are subject to a 2.9% credit processing fee.


For a course request that requires a drive of more than 45 minutes outside of the Hampton-Portsmouth, NH area an additional fee to cover fuel expenses may be included in the course charge.

In general I don’t accept requests to drive more than a 45 minute radius of the Hampton-Portsmouth, NH area to offer classes. If your organization is having a retreat and would like CPR or First Aid instruction as part of your retreat and the location is more than 1 hour from the Portsmouth, NH area lodging may be included in the course quote.


A deposit may be required if a course is scheduled more than 60 days in advance or if there is a large up-front supply cost to the instructor (textbooks and/or course keys, for example). Deposits are required for all courses which include issuing online course keys. In the event of a cancellation (without rescheduling), the deposit is non-refundable. Exceptions will only be made if items purchased for the course can be returned.


The course for which you are attending for may include physical activity and emotional stress. If your physician has recommended that you avoid strenuous activity this might not be the course for you, CPR and First Aid can be hard work! If you have a medical or cardiac history that may be aggravated by this course you should check with your healthcare provider before taking this course.

Universal precautions and barrier devices are used in all classes. If you have any type of infectious disease or illness it may be better to reschedule to another class when you are well.

If you have allergies or sensitivities that may impact your ability to take the course please contact Gail to discuss possible accommodations for you.

All participants are expected to practice and perform the hands-on skills necessary in each course. Accommodations for injury or well-being may include, but are not limited to: placing mannequins on tables or chairs, or limiting the number of practice repetitions. If you cannot physically perform any of the required hands-on practical skills then this course is not for you.

The American Heart Association, American Safety and Health Institute, American Red Cross and Emergency University strongly promote knowledge and proficiency in CPR AED and First Aid and have developed instructional materials for this purpose. Use of these materials in an educational course does not represent course sponsorship by these organizations and any fees charged for such a course do not represent income to them.

Registration and attendance at this class implies your understanding of the above information and implies your consent to release the instructor and Coastal CPR & First Aid from any liabilities involved.