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Over the past few months I have been switching over to the new eCards from the American Heart Association. They’re digital, can be emailed directly to the class participant, and everyone receives their certification card a lot more quickly.
There are a few steps each recipient needs to take to claim their card though, so I’ll go through all the steps here.
It starts off with the roster. When you arrive for your class you need to print your name and email address clearly on the roster form. Also fill in your address and phone number. Your instructor might not need your mailing address, but a phone number is helpful. I know if I can’t read your email address I might need to call you to confirm it so I can send you your eCard.
After the course, your instructor needs to submit the roster to their AHA Training Center or Training Site to have the card issued. I issue my own cards on behalf of my Training Center, and I usually do them within a few days of successful course completion.
You’ll receive an email from firstname.lastname@example.org with a link to your card. This link will take you to a Student Profile webpage, please make sure all your information is listed correctly on this page. If it is not contact your instructor right away to have it corrected. Updates can be made later, but it’s best to do them right away. You will create a login and password after viewing this information. This will give you access to log in to re-download or email your eCard at any time until the card expires.
After you create your login and accept the terms and conditions of the site you’ll receive a survey. It’s up to you if you want to fill it out or not, there are links to submit or skip the survey at the end.
After the survey your eCard will display. There are 2 versions; a certficate and a card. You can download, print or email your cards from this screen.
The card looks pretty much like your previous paper card, except it has a QR code on it. The certificate has the corresponding QR code and a certificate number. Your employer or anyone needing to verify if your card is valid or not can scan the QR code or verify your certificate number at https://ecards.heart.org/student/myecards. You can also visit this site and login to view or re-download your card whenever you want. It’s important to note, no one can verify your card if you have not claimed it. So you need to do all of the above steps.
And that’s how the new AHA eCards work!
A few important notes and hints:
- Your instructor cannot claim your card for you. Nor can they print it off for you. They can’t even view it online until you claim it.
- The card has to be sent to the course participant. It can’t be emailed to your employer.
- If you do not receive your eCard within a week or two, email your instructor. Some firewalls may block the eCard email or your email address may not have been clearly printed on the roster form. The eCard website does not notify the instructor if an email bounces or is blocked.
- If you do not have an email account, the AHA recommends creating a free account such as gmail, hotmail, outlook, or yahoo.
- If you do not have access to a printer, the AHA recommends printing at your local library.
- If you’re printing the eCard to put in your wallet, use thicker paper so it will hold up longer.
- Email a copy to yourself. Open and download on your phone so you’ll have a digital copy with you wherever you go.